Couldn't have asked for better realtors to help my wife and I find our first family home in Redondo Beach. Both Kathy and Robin are very knowledgeable about the local South Bay market. Further, their commitment to customer service went well beyond close of escrow. They have continued to check in with me and my wife to make sure everything is fine with the house. You're in good hands with these two.
Terrific realtors. They know the market in and out, and they were incredibly attentive to the desires and limitations of my family. In our situation, the house we loved in Rancho Palos Verdes was very competitive. The offer process was more complicated than just submitting the highest offer. Kathy & Robin worked every angle and got our offer accepted. I'm not sure many other realtors could do what they were able to do... they're simply fantastic at their jobs. Could not recommend them any higher.
am beyond delighted to recommend the Douglas Elliman Real Estate team of Kathy Morris and Robin Smith to anyone needing buyer’s or seller’s representation in the Los Angeles area. My husband and I had the great good fortune to meet Kathy about ten years ago when we first began searching for a home in the South Bay area of LA. Indeed, she quickly helped us find just the right rental property for our needs, not just once, but twice, as we prepared to buy. When we were ready, she helped us purchase our first place there. We were finally home! For our family, it was the perfect place in just the right community, and we made lots of great memories there. Fast forward about ten years, and it was time to call on Kathy again, this time to help us sell our home and move on to the next phase of our lives. We were delighted to find that she had partnered with Robin Smith, who brings her own brand of expertise to the business. These women are a formidable team, yet so easy to work with! Kathy and Robin were instrumental in advising us on what changes and additions to complete in order to ensure the quick sale of our home for top dollar. They analyzed our home’s attributes in a very unique market, were frank with us about areas that needed improvement, and even advised us on important details like fresh paint colors. We have no doubt that their “pre-marketing” of the property drew in many potential buyers. Once our home was officially listed, we had multiple offers literally within a matter of days, and have recently closed on a very satisfactory sale of the property. We have no doubt that this wonderful outcome was the direct result of Kathy’s and Robin’s professional expertise, thoughtful planning, seemingly infinite patience, excellent negotiation skills and effective communication. One of them or the other was always available to answer questions, pop over to the house to supply anything we needed to help us make a pending decision, or listen and offer advice as we sorted out the rather complicated business of coordinating a home sale and move across the country. Given the fact that I had moved ahead of my husband for family reasons, coordinating communications among all parties for the entire process was a major feat on their part. Even when things got a little stressful, Kathy and Robin kept their cool and steadily guided everyone to a successful outcome. They even went the extra mile to pack and ship several important items we somehow left behind in the house after the move! We are so grateful for their expert help and recommend them wholeheartedly to anyone planning a move in or around LA.
Kathy Morris and Robin Smith demonstrate tenacity, focus, fortitude, drive, respect, and persistence throughout all of their transactions and responsibilities as realtors. Initially, we did not know them, but they were recommended by our daughter-in-law, so we had no allegiance to them when we began to look for a home in the Los Angeles area. On our first day with Kathy and Robin, they had pre-vetted a list of houses from our initial discussions. As we began our house journey, each of them talked to us about our needs, wants, haves and dislikes. One of the ladies would take us into the house while the other one would update our potential list by making new appointments. They continually updated their house list, as they determined our likes and dislikes. Once we had our choices narrowed down to a couple of houses, they zeroed in to help us. When we made our selection and committed to a house, they committed by talking/selling us to the realtor and created an open continual dialogue. They gave us an idea of what the process was going to be and that we would be involved in a bidding war. Since we had lived in our previous house for thirty years, we were unfamiliar with many recent aspects of buying a house, and Kathy and Robin were with us every step of the way, through visits, emails, texts, and often hourly phone calls. They were fabulous. Their recommendation on the process became invaluable especially when they walked us through how to look desirable in front of the sellers. All of their suggestions were spot on. When we wrote a letter to the sellers, they guided us on what to include. They also guided us on what to offer. Their initial recommendation for us to wait and not react when we learned we were not high bid all became invaluable advice as we became the successful owners of the home. Once we were the successful bidders, Kathy and Robin began to outline the step by step process for us and helped us work through inspections and electronic signatures. They were diligent and thorough. Communicating with us frequently, they ensured that all of our actions were completed in a timely manner. There is no way we could have maneuvered through the house buying process without them. They helped make it as simple as possible and not as daunting. They are continuing to be friends to us with suggestions, advice, repairs, cleaners, and guidance on house issues that we were not expecting. They are truly exceptional realtors, and we would use them on our next move and recommend them to anyone we know.
I can't say enough about how professional and smoothly Kathy and Robin helped us sell our house. From the very first contact to well after close, their team made the process efficient and without worry. As a first time seller, they were patient in answering the most basic of questions all the way to the level of detail that left us confident in their advice. They negotiated the top price for the property and would not hesitate to recommend or use their services again.
Kathy & Robin helped my wife and I recently move into a home in South Redondo Beach on a short timeframe. Moving back from out of town presents its own unique set of challenges when you can't be locally in the area all the time, but they couldn't have been more accommodating and understanding of our situation and schedule. We sincerely appreciate their help and hard work, and without hesitation recommend them to people seeking trusted realtors--especially those looking for guidance in local areas. We're thrilled to have them in our corner!
Kathy and Robin are THE BEST! Not only did they represent us in the sale of our home, they also represented us in our up-leg purchase. Here's the thing. We presented Kathy and Robin with a unique set of challenges. Challenges that might discourage other agents. To name a few, for our transaction to work would require the perfect storm, a lot of hard work, a tremendous amount of organization and ultra clear communication. 1. We needed to get top dollar for the sale of our home, which meant setting an entirely new (high) comp in the area, during what traditionally amounts to a difficult time of year to sell (the Christmas holiday). 2. We needed to negotiate a price for our up-leg that made the numbers pan out. 3. We needed to do all of this concurrently and as a contingency on sale. If you're familiar with the South Bay real estate market in Los Angeles, you know that sale contingencies are almost non-existent. If we had it to do all over again, we wouldn't hesitate to contract with Kathy and Robin again. I think the best way to put this - they are on the ball. And very organized. And very friendly. And super easy to work with. And professional. And well connected. And they work hard for their clients. And so on... and so on... and so on...
We enlisted Kathy and Robin to help with our house search after we had an extremely unpleasant experience with another realtor, leaving us very disheartened and weary of the whole process. Our broken trust was immediately restored by the professionalism, enthusiasm and all around positivity that Kathy and Robin put forward. Finding the right house, more often than not, is a journey of many ups and downs, and back and forths. It is important to have realtors by your side who are not only knowledgeable about all technical aspects, but are also skillful and creative diplomats at the negotiating table—this is where it ultimately matters. Kathy and Robin are the full package—nice as can be, smart, and no push-overs! They will keep your best interest at heart while making the process as smooth as can be. We loved working with them.